.help-hero {
  display: grid;
  grid-template-columns: minmax(0, 1.45fr) minmax(310px, 0.72fr);
  gap: 38px;
  align-items: center;
}

.help-hero-copy {
  min-width: 0;
}

.help-hero-copy h1 {
  max-width: 820px;
  margin-top: 22px;
}

.help-hero-copy .lead {
  margin-bottom: 0;
}

.help-fact-panel {
  min-width: 0;
  padding: 28px;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-xl);
  background: var(--color-panel);
  box-shadow: var(--shadow-card);
  transform: rotate(-1deg);
}

.help-fact-title {
  margin-bottom: 18px;
  color: var(--color-muted);
  font-family: var(--font-mono);
  font-size: 12.5px;
  letter-spacing: 0.05em;
}

.help-facts {
  display: grid;
  gap: 0;
  margin: 0;
}

.help-facts > div {
  display: grid;
  grid-template-columns: minmax(84px, 0.7fr) minmax(0, 1.3fr);
  gap: 16px;
  padding: 14px 0;
  border-top: 1px solid var(--color-border);
}

.help-facts dt {
  color: var(--color-muted);
}

.help-facts dd {
  margin: 0;
  font-weight: 650;
  text-align: right;
}

.help-intro {
  display: grid;
  grid-template-columns: 8px minmax(0, 1fr);
  gap: 26px;
  max-width: 960px;
  margin-inline: auto;
}

.help-intro-rule {
  border-radius: var(--radius-pill);
  background: var(--color-accent);
}

.help-intro h2 {
  margin-bottom: 10px;
  font-size: clamp(30px, 3vw, 42px);
}

.help-intro p {
  margin-bottom: 0;
  color: var(--color-muted);
  font-size: 16px;
  line-height: 1.85;
}

.help-category {
  display: grid;
  grid-template-columns: minmax(220px, 0.42fr) minmax(0, 1fr);
  gap: 54px;
  align-items: start;
}

.help-category-head {
  position: sticky;
  top: var(--toc-offset);
  min-width: 0;
}

.help-category-head h2 {
  margin-top: 14px;
  margin-bottom: 12px;
  font-size: clamp(32px, 3.2vw, 46px);
}

.help-category-head p {
  margin-bottom: 0;
  color: var(--color-muted);
}

.help-section-mark {
  display: inline-flex;
  min-height: 28px;
  align-items: center;
  padding: 4px 12px;
  border: 1px solid var(--color-accent);
  border-radius: var(--radius-pill);
  color: var(--color-accent);
  font-family: var(--font-mono);
  font-size: 12px;
}

.help-category .faq-list {
  min-width: 0;
}

.help-category .faq-item {
  box-shadow: var(--shadow-tile);
}

.help-category .faq-item[open] {
  border-color: var(--color-accent);
  background: var(--color-panel);
  box-shadow: var(--shadow-hover);
}

.help-category .faq-answer {
  color: var(--color-muted);
  line-height: 1.85;
}

.help-ticket {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 34px;
  align-items: center;
  margin-top: 36px;
  padding-inline: 34px;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-xl);
  background: var(--color-panel-strong);
  box-shadow: var(--shadow-card);
}

.help-ticket-copy {
  min-width: 0;
}

.help-ticket-copy h2 {
  margin-top: 16px;
  margin-bottom: 12px;
  font-size: clamp(31px, 3vw, 43px);
}

.help-ticket-copy p {
  max-width: 850px;
  margin-bottom: 0;
  color: var(--color-muted);
}

.help-ticket-action {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  justify-content: flex-end;
}

@media (max-width: 960px) {
  .help-hero {
    grid-template-columns: 1fr;
  }

  .help-fact-panel {
    transform: none;
  }

  .help-category {
    grid-template-columns: 1fr;
    gap: 24px;
  }

  .help-category-head {
    position: static;
  }

  .help-category-head p {
    max-width: 680px;
  }

  .help-ticket {
    grid-template-columns: 1fr;
  }

  .help-ticket-action {
    justify-content: flex-start;
  }
}

@media (max-width: 640px) {
  .help-hero {
    gap: 26px;
  }

  .help-fact-panel {
    padding: 22px;
  }

  .help-facts > div {
    grid-template-columns: 1fr;
    gap: 3px;
  }

  .help-facts dd {
    text-align: left;
  }

  .help-intro {
    grid-template-columns: 5px minmax(0, 1fr);
    gap: 18px;
  }

  .help-ticket {
    padding-inline: 22px;
  }

  .help-ticket-action {
    align-items: stretch;
  }

  .help-ticket-action .btn-primary,
  .help-ticket-action .btn-secondary {
    flex: 1 1 150px;
  }
}